Frequently Asked Questions

Yes, and this is one of the most important questions to ask any service company. We carry Workers Compensation, Commercial Auto and Liability insurance for your peace of mind.

Absolutely! We offer a 100% Satisfaction Guarantee with all of our services. We also offer a 1 year warranty on our House Washes and a 5 year warranty on our Roof Cleanings.

We serve Maryland's Eastern Shore from our base in Church Hill, including Centreville, Easton, Chestertown, Denton, Stevensville and Kent Island, and the surrounding Queen Anne's, Kent, Talbot and Caroline counties.

Soft washing is a low-pressure, detergent-based cleaning method. Instead of blasting surfaces with high pressure, we apply a professional detergent that destroys algae, mold and mildew at the root, then rinse gently. It cleans better, lasts longer and carries far less risk of damage.

We use a low pressure, detergent-based technique that cleans better, lasts longer and has less risk of damage than pressure washing. We apply this detergent to the siding, trim and exterior face of the gutters, allow it time to dwell, and rinse the siding clean. This soft-wash method tends to last longer because it destroys the algae and mildew growing on the house.

Yes, our professional detergent is formulated to safely destroy algae (green) and mildew (black) growth on your siding and trim, and it keeps it off longer than power washing.

Our house wash detergent is diluted so that it can be safely used around landscaping with minimal risk. We also pre-wet and rinse your plants so your gardens stay healthy.

We typically clean residential siding up to 3 stories. Depending on the circumstances, we can clean a commercial building up to 6 to 7 stories.

Most Eastern Shore homes benefit from a wash every 1 to 2 years, depending on shade, tree cover and the bay humidity that encourages algae growth.

Power washing a roof to remove growth also dislodges the granules of the shingles, shortening the life of the roof and likely voiding the warranty. Low pressure roof cleaning, or soft washing, consists of applying a professional detergent to the shingles without using any pressure. The detergent has a built-in surfactant that keeps it in place while it destroys the algae, moss and lichen growing on the roof without damaging the shingle granules. The biodegradable detergent neutralizes in a short time and rinses down safely in the rain.

Black or green areas on a roof are algae growing on the roof, feeding on the shingles. Moss and lichen can also grow on shingles, and they put down roots, loosening the shingle granules and compromising the integrity of the roof, not to mention the appearance. Destroying this growth not only improves the appearance of the home but also protects the life of the shingles.

Our professional detergent destroys the algae, moss and lichen growing on the roof at the time of the application. However, the dead growth may remain on the roof for a few days, weeks, or even longer in some cases. This allows time for the roots to naturally disintegrate so the growth washes down safely in the rain without removing shingle granules. If we removed moss and lichen before the roots disintegrate, we would remove granules with them, like pulling a weed always brings up some dirt.

We don't need anyone to be home for our exterior services. If no one is home, we email an invoice with a link to an online payment portal. However, if we are cleaning interior windows, we will need to come inside the house.

It depends. For many quotes we are able to get enough information online to provide an accurate quote. Where we can't, we typically stop by and take a quick look at the exterior to get what we need. You can always expedite the quote by sending us pictures of your home. Our goal is an accurate quote as quickly as possible.

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Pricing depends on square footage, surface type and how often the property is cleaned, so every job gets a custom bid. Quotes are free, carry no obligation, and we can often price from photos or a quick walk-through the same day you call.

Yes. Nights, weekends and early mornings are all on the table, and larger properties can be cleaned section by section so parking, entrances and walkways stay usable throughout the project.

Yes. We work with property managers and HOA boards on recurring maintenance schedules across multiple buildings and communities, with one point of contact and consistent crews for every site.